Mesa Forward: How America’s First Autism-Certified City is Leading the Way in Accessibility

In 2019, Mesa became the world’s first Autism-Certified City, an achievement that redefined what it means to be an inclusive destination. This initiative, spearheaded by Visit Mesa, went beyond meeting certification requirements; it set a new standard for creating meaningful, accessible experiences for neurodiverse individuals and their families. With strong support from local businesses, city officials, and partners like the Arizona Museum of Natural History (AZMNH), this effort was not just about certification—it was about fostering a culture of belonging and understanding.

This milestone aligns closely with Mesa’s Master Plan, which emphasizes accessibility and inclusivity as foundational elements of its vision for the future. Building on its achievement as the first autism-certified city, Mesa is striving to become one of the most accessible cities in the nation. Through forward-thinking initiatives and strong community partnerships, the city is leading by example, promoting inclusivity not only in tourism but across all aspects of community life.

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Rewind to 2018 when Marc Garcia, Visit Mesa’s president, had a transformative experience with his family. Inspired by his son’s needs and the lack of understanding in public spaces, Marc committed to changing the narrative in Mesa.

Achieving the autism certification was just the beginning of Mesa’s journey toward inclusivity. Visit Mesa, alongside community partners like the Arizona Museum of Natural History (AZMNH), has embraced this mission by implementing innovative programs and forward-thinking policies.

AZMNH has become a leader in fostering an environment where neurodiverse visitors feel truly welcomed. From sensory-friendly hours that adjust sound and lighting to an autism advisory team guiding programming, their approach goes beyond accommodations—it’s about creating shared experiences that foster a sense of belonging.

For families, the certification offers more than just accommodations—it provides a sense of ease and belonging. Visitors often express how Mesa’s commitment to inclusion allows them to plan trips without hesitation, ensuring their experiences are both enjoyable and stress-free. These personal stories highlight the tangible difference the autism certification has made, solidifying Mesa’s reputation as a community that leads with empathy and action.

Mesa’s commitment to inclusivity continues to evolve with plans to expand accessibility across the city. These forward-looking initiatives include establishing accessibility champions in local businesses, enhancing inclusive dining options to accommodate diverse dietary and cultural needs, and broadening programs for neurodiverse teens into fields like performing arts and music. This vision highlights the city’s drive to make every visitor feel seen, welcomed, and supported.

Mesa’s Commitment to Progress

Mesa’s journey toward becoming a fully inclusive and accessible destination is more than just a milestone—it’s a testament to the city’s vision for the future. Each initiative, from the autism certification and sensory-friendly programs to innovative community partnerships, reflects the core values of the Mesa Forward Master Plan: creating a community that welcomes all. These efforts showcase a city committed to continuous improvement, ensuring that every visitor, resident, and stakeholder feels a sense of belonging. As Mesa builds on this foundation, the focus on accessibility remains central to its mission of fostering growth, innovation, and inclusivity for years to come.

Stay connected with the Mesa Forward Master Plan. Sign Up to receive updates on key milestones, exciting developments, and insights into how Visit Mesa is shaping the future of our community.